Privacy Policy

1. Introduction

UrbanRoots ("we", "us", or "our") operates the UrbanRoots game and website. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Username, email address, and password when you create an account.
• Gameplay Data: In-game progress, inventory, transactions, world data, and chat messages.
• Device Information: Device type, operating system, and general location (country/region).
• Purchase Information: Records of in-game purchases. Payment processing is handled by third-party providers; we do not store credit card or payment details.

3. How We Use Your Information

• To provide, maintain, and improve the game and our services.
• To process in-game transactions and purchases.
• To communicate with you about updates, events, or support requests.
• To enforce our Terms of Service and prevent cheating, fraud, or abuse.
• To monitor and analyze usage trends to improve the player experience.

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers (such as hosting, analytics, and payment processors) solely to operate our services. We may also disclose information if required by law.

5. Data Storage & Security

Your data is stored on secure servers. We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

UrbanRoots is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it.

7. Your Rights

You may request to:

• Access the personal data we hold about you.
• Correct or update your information.
• Delete your account and associated data.

To make a request, contact us via our Discord server or email.

8. Third-Party Services

Our game and website may contain links to third-party services (e.g., Discord, itch.io). We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify players of significant changes through the game or our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can reach us through our Discord server.